Refund Policy
Refund Policy
Digital Products (Guides & PDFs)
Due to the instant nature of digital downloads, we do not offer refunds on digital guides unless there is a technical issue preventing access to your files. If you experience any problems downloading your guides, contact us at info@jengearpro.com and we will resolve the issue immediately.
Physical Products (Apparel & Supplements)
We offer a 30-day money-back guarantee on all physical products. If you are not satisfied with your purchase, contact us within 30 days of receiving your order for a full refund.
How to request a refund
Email us at info@jengearpro.com with your order number and reason for the refund. We will process your request within 3-5 business days.